Official Document

Grievance Redressal

Official grievance submission process and contact details for Khaira Digital Solutions Private Limited.

Last updated: August 2026 · Khaira Digital Solutions Private Limited

1. Grievance Redressal Mechanism

In accordance with Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and IT Act provisions, Khaira Digital Solutions Private Limited maintains a dedicated Grievance Redressal mechanism to resolve client or user concerns promptly.

2. Submitting a Grievance

To register a formal grievance regarding services, data protection, or copyright issues, please submit a written complaint containing:

Full Name, Contact Number, and Business Entity
Detailed description of the grievance or disputed media content
Relevant invoice number, project reference, or URL link
Supporting documentary evidence

3. Nodal Grievance Officer

Grievance Officer

Khaira Digital Solutions Private Limited

Prateek Laurel, Sector 120, Noida, Uttar Pradesh – 201301, India

Official Email: admin@khairadigital.com

4. Response & Resolution Timeline

The Grievance Officer shall acknowledge receipt of the complaint within 24 hours and resolve the grievance within 15 business days from the date of receipt.